Creative Lipi is a trusted Business Process Outsourcing partner committed to helping companies reduce costs, enhance efficiency, and scale with confidence. Established in 2003 from a five-member team, we’ve grown into a 350+ workforce with offices in Maryland (USA), Noida, and Faridabad (India).
Our strength lies in our expert BPO professionals, Six Sigma certified specialists, and process strategists who design customized outsourcing models aligned with your business needs.
With ISO-9001-2008 QMS certification and memberships with NASSCOM and ESC, Creative Lipi ensures operational excellence, compliance, and ROI-driven outcomes across industries worldwide.
With a rich history and impressive milestones, Creative Lipi’s journey is defined by measurable growth, unwavering commitment and a vision for the future.
Expanded to Noida with a Large Office and a Talented Team of 300 Committed Employees
We Started Small. One Room, Five People, and a Big Dream of Making a Difference.
Over 800 Professionals Across Four Offices in India and the US, Delivering Exceptional Results Globally
Electronics and Computer Software Export Promotion Council (ESC), sponsored by the Government of India is India’s largest Electronics and IT trade facilitation organization. ESC facilitates global interests of foreign companies interested in establishing business linkages in India and specifically helps interested ICT companies to locate a reliable partner in India for their business requirements.
The National Association of Software and Services Companies (NASSCOM) is a premier, not-for-profit Indian consortium created to promote the development of the country’s IT (information technology) and business process outsourcing ( BPO) industries.
ISO 9001:2008 specifies requirements for a quality management system where an organization
Needs to demonstrate its ability to consistently provide products / services that meet customer and applicable statutory and regulatory requirements, and
Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements
Inbound/outbound calls, chat, email, and social media support for seamless customer interactions.
Data entry, billing, bookkeeping, and administrative support to optimize routine operations.
Can be hired per month per city
Can be hired per month if there are multiple cities in the mix; if one city, it is 100 - 125
Conduct a detailed analysis of your processes to pinpoint the pain points
Identify all the major bottlenecks and wasteful steps
Apply the best automation technologies to infuse work process efficiency
Transform inefficient manual processes to efficient digital workflows.
We make sure the quality and security of your processes are never compromised at any point
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To deliver scalable, reliable, and cost-efficient BPO solutions that enhance efficiency, elevate customer experiences, and drive measurable growth for global businesses.
To be a trusted global partner in business process outsourcing, recognized for innovation, integrity, and impact - empowering organizations to focus on their core strengths.
Our BPO model is designed to help our customers improve and sustain service performance while ensuring significant cost savings. We offer our customers a proven model of business that comes with flexible commercial terms.
You can experience service improvement and enhanced efficiency in the quickest possible time. Our BPO services and solutions aim to infuse innovation, increase productivity, minimize costs, and optimize the utilization of your assets.
With 20+ years in business process outsourcing, we bring unmatched expertise, helping global clients streamline operations, cut costs, and achieve sustainable growth.
Headquartered in Maryland (USA) with delivery centers in Noida and Faridabad, we combine global best practices with local execution for optimal results.
Our 350+ professionals include BPO experts, Six Sigma certified specialists, and process strategists who deliver customized solutions to maximize efficiency and ROI.
Backed by ISO-9001-2008 QMS certification & memberships with NASSCOM and ESC, we ensure operational excellence, compliance, & measurable performance at every stage.
We pride ourselves on our diverse portfolio of clients across various industries.
Partner with a trusted BPO expert to streamline your operations and scale smarter, faster.
Partnering with Creative Lipi has been a game-changer for our operations. Their team quickly understood our business needs and delivered results that exceeded expectations. From customer support to backend processing, everything was handled with precision and professionalism. We've seen a marked improvement in turnaround times and customer satisfaction. They feel less like a vendor and more like a true extension of our team.